BIALETTI

The Bialetti company presents an identity characterized by a multi-channel and multi-sector reality. For this reason, our intervention required the design of customized training based on the customer’s specific experiences and needs.

Following the exchange of information with the company’s key people, we responded to these needs by promoting a full spectrum self-assessment activity by all the company roles involved, including the National Account figures. From the results that emerged, the role and function of an ideal sales account were defined based on behaviors, practices and procedures.

Once this model was designed, we proceeded with the in-person training activity, addressing various training topics.

Particular attention was paid to time management processes in work activities, also carefully evaluating soft skills assessments.

Furthermore, during the classroom training, ad hoc team building activities were carried out in order to measure and increase the quality of the working climate. Through experiential training, our goal was to allow the team to work collaboratively, strengthen team spirit and the sense of belonging to the Bialetti company. These initiatives allowed the team involved to promote mutual trust, encourage communication between roles and raise awareness of common and corporate objectives. From this perspective, to encourage communication and internal sharing of their results and thoughts, the participants presented the outputs of the activities carried out to the audience of colleagues present in the classroom.