Company Gamification project realized through the creation of an interactive platform to provide specific training paths to the employees. Digital journey modulated on the company people’s real experience, dividing them in department and role.

INDUSTRY LARGE SCALE RETAIL DISTRIBUTION
SERVICES Gulliver Training Journey – playful and interactive training journey path
YEAR 2022

98 %

people who complete
the weekly competency test
within 3
days from the release

+ 2000

subscribed employees
to the platform

+ 90%

entirely completed
training journeys

+ 500

daily
training sessions

+ 1000

released certificates

THE CHALLENGE

TRAINING

A programme to enhance service quality through correct employee training and to increase customer satisfaction in Gulliver’s supermarkets. Revive the sense of belonging within the company, bettering work performances due to a greater sense of certainty and competence, generating major satisfaction in the customers that choose to make groceries in the company’s chain of stores daily.

THE SOLUTION

GULLIVER TRAINING
JOURNEY

A Cavalieri Retail team, composed of Software Developers, Content Strategists, Art directors and Copywriters has supported Gulliver in the ideation and planning of Gulliver Training Journey, developing all the digital environment and providing managerial and operational support. Gulliver Training Journey is an interactive platform that divides itself in various weekly training sessions dedicated to easy and intuitive learning for all employee categories. The project allows for monitoring of the results obtained by single employees in the various categories and ensures a fun, but high-quality learning.